Breach taxonomy
Summary
ADT experienced a cybersecurity incident in which unauthorized actors illegally accessed databases containing customer order information. The company shut down the unauthorized access and engaged third-party cybersecurity experts. Attackers obtained limited customer information including email addresses, phone numbers, and postal addresses from a small percentage of ADT's subscriber base. Customer home security systems were not compromised and no credit card or banking information was obtained. Filed under Item 8.01; company determined the incident was not material.
Tagging rationale
ThreatUnknown
Filing refers to 'unauthorized actors' without attributing to a specific actor category → UNKNOWN.
MethodsData Exfil
Unauthorized actors gained access to customer databases and actively exfiltrated customer contact information → DATA-EXFIL.