Breach taxonomy
Summary
On February 4, 2024, a threat actor suspected to be a cybercrime group gained unauthorized access to Prudential Financial systems, accessing company administrative and user data from certain IT systems and a small percentage of employee and contractor user accounts. No customer or client data was accessed. Prudential immediately activated its incident response process, engaged external cybersecurity experts, and reported the incident to law enforcement and regulatory authorities. As of the filing date, no material operational impact was determined.
Tagging rationale
ThreatCyber Criminals
Filing states the threat actor is suspected to be a cybercrime group — direct attribution to cybercriminal actors.
MethodsData Exfil
Filing confirms the threat actor gained unauthorized access and accessed data from systems and accounts; no specific attack method is described.
AssetsConfidential BizPersonal Data
Filing discloses access to company administrative and user data from IT systems and a small percentage of employee and contractor accounts — business information and employee personal data.
EffectsInfo Privacy Loss
Filing discloses access to employee/contractor account data with no operational disruption; company explicitly states no customer or client data was accessed.
Impact
Cybercrime group accessed a small percentage of employee/contractor accounts with no customer data exposure and no operational disruption at a major financial institution.
InsuranceNot disclosed
Filing makes no mention of insurance.
Read the original SEC filing excerpt
Item 1.05 Material Cybersecurity Incidents. On February 5, 2024, Prudential Financial, Inc. detected that, beginning February 4, 2024, a threat actor had gained unauthorized access to certain of our systems. With assistance from external cybersecurity experts, we immediately activated our cybersecurity incident response process to investigate, contain, and remediate the incident. As of the date of this Report, we believe that the threat actor, who we suspect to be a cybercrime group, accessed Company administrative and user data from certain information technology systems and a small percentage of Company user accounts associated with employees and contractors. We continue to investigate the extent of the incident, including whether the threat actor accessed any additional information or systems, to determine the impact of the incident. On the basis of the investigation to date, we do not have any evidence that the threat actor has taken customer or client data. We have reported this matter to relevant law enforcement and are informing regulatory authorities. As of the date of this Report, the incident has not had a material impact on the Company's operations, and the Company has not determined the incident is reasonably likely to materially impact the Company's financial condition or results of operations.